Statewide Solutions
State of Indiana Portal for Online Legal Appeal Review (POPLAR) - the Indiana Board of Tax Review (IBTR), Indiana’s state level appeal board, selected XSoft™ to develop an online Case Management System (CMS) whereby petitioning parties can enter all applicable appeal information into a state-supported online filing system, completely digitizing IBTR’s CMS and providing real-time access to all appeal records as they are prospectively added. Key features of POPLAR include:
- Secure Registration and Log In. Integrated with Access Indiana (access.in.gov), the State of Indiana’s single sign-on portal where users can access, link, and manage their online accounts for multiple state agencies.
- Administrative Law Judges (ALJs). Allows the IBTR to proactively assign an ALJ to review information submitted by the petitioner with convenient access to all supporting documentation, such as attachments, notes, and the chronological case summary.
- Form Validation. Includes validation rules, ensuring forms are not submitted with incomplete or missing information. Notifications Engine. Email notifications alert taxpayers when the status of a submitted filing changes. The notifications also alert local government officials when newly submitted files need attention.
- Attachments. Securely attach and upload supplemental information, such as an image or PDF.
- Public Access. Provides transparency by allowing the general public to search for basic case information online (e.g. petitioner name, address, parcel number, docket number, etc.).
- Admin Tools. Administrative module allows site administrators to manage users, approve roles, and perform periodic system maintenance.
Project Spotlight - POPLAR
State of Indiana Personal Property Online Portal (PPOP-IN) – the Indiana Department of Local Government Finance (DLGF) selected XSoft™ to develop a statewide personal property online tax filing system. This newly developed system was initially deployed in January 2021, providing a convenient on-line portal through which taxpayers can file their personal property returns. Key features of PPOP-IN include:
- Secure Registration and Log In. Integrated with Access Indiana (access.in.gov), the State of Indiana’s single sign-on portal where users can access, link, and manage their online accounts for multiple state agencies.
- Dynamic Forms. Allows taxpayers to manually select the necessary forms from a list or have the system dynamically select the appropriate forms through a Q&A session with the taxpayer to determine which forms are necessary.
- Authorized Agents. Allows a taxpayer to authorize an agent (e.g. an accountant) to complete and submit personal property tax forms on behalf of the taxpayer.
- Form Validation. Includes validation rules, ensuring forms are not submitted with incomplete or missing information.
- Notifications Engine. Email notifications alert taxpayers when the status of a submitted filing changes. The notifications also alert local government officials when newly submitted files need attention.
- Attachments. Securely attach and upload supplemental information, such as an image or PDF.
- Amendments. Amend a previously submitted file, following the amended filing rules established by the DLFG.
- Admin Tools. Administrative module allows site administrators to manage users, approve roles, and perform periodic system maintenance.
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